Terms of Services Glamit


About us

Glamit brings you the very latest in International Hair & Beauty Products. The Glamit Team is constantly on the look out to bring you the hottest International Style Trends and Celebrity Looks. 

We Strive to Inspire & Empower all Woman to look and feel their Beautiful Best.

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We Reserve the Right To:

  • Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  • We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.??The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability


  • Our lead times are dependant on stock availability. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to South Africa. Should the product not be in stock  please allow 15 working days for delivery, plus freight transit time.
  • Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays.
  • Should we be faced with such an occurrence Glam It Hot Hair & Beauty (Pty) Ltd will contact you via email and provide a revised shipping schedule.
  • Price and availability are subject to change without notice. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. 
  • We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.
    While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified
  • Should the product not be in stock please allow 10 working days plus freight transit time. This will allow for manufacturing and delivery to our warehouse.
  • Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays.
  • Should we be faced with such an occurrence Glam It Hot Hair & Beauty (Pty) Ltd will contact you via email and provide a revised shipping schedule.
  • When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.


Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Shipping Charges

  • Free Shipping on all orders placed within South African over R200. Orders under R200 are charged a standard R120 delivery fee. 
  • Orders placed within Namibia have a delivery fee of R400.
  • Orders placed within Lesotho have a delivery fee of R400.
  • Orders placed within Mozambique have a delivery fee of R800
  • Orders placed within Botswana have a delivery fee of R950.
  • Orders placed within Ghana have a delivery fee of R1,200.
  • Orders placed within Nigeria have a delivery fee of R1,300.
  • GlamIt Stylists orders are charged a standard R200 shipping fee. A minimum order of R 500 is required.
  • Shipping costs are clearly shown at the checkout.

Undeliverable packages

  • Occasionally packages are returned to us undelivered. 
  • Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.
  • Re-shipment costs are on the customers account for all charges.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

We aim to deliver within the time indicated but we cannot promise an exact date when you submit your Order or at the Confirmation of Order. We always aim to deliver within 3-5 working days (Standard South African delivery, and depending on the payment method used).

  • Delivery to Western Cape +- 2 Working Days
  • Delivery to Gauteng +- 3 Working Days
  • Delivery to KwaZulu-Natal +- 4 Working Days
  • Delivery to rest of South Africa +- 4 Working Days
  • Delivery to rest of Africa (tbc) Working Days

Orders are not dispatched on weekends. Orders placed and confirmed after 12pm will dispatch on the following working day. Delivery fees and cash handling fees are non-refundable.

We shall aim to let you know if We expect that We are unable to meet our estimated delivery date, but, to the extent permitted by law, We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

On delivery of the Product, you may be required to sign for delivery. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it.

Refunds / Returns Policy

We are committed to complete Glamit customer satisfaction.

  • If for any reason you are not completely satisfied with any of the products purchased from the website, you may return the products to us providing:
    • the product is undamaged
    • product packaging has NOT been opened and is in its original packaging (including cellophane wrap, tamper proof seals and lids),
    • product is un an unused/unworn condition
    • product is re-saleable.
  • If you wish to return your purchase, you must advise us in writing, signed by the person who made the original purchase.
  • Items will only be refunded once once they are received back to us in their original packaging along with proof of purchase.
  • Items must be returned back to our warehouse within 7 working days after receipt of order.
  • The postage will not be refunded and you are responsible for any returns postage cost.
  • The returned item's tracking number must be provided to Glam It Hot Hair & Beauty (Pty) Ltd at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • If you wish to cancel your purchase you will be liable for a 15% handling fee.
  • It is your responsibility to ensure that you use the Products strictly in accordance with the care instructions provided for each product.
  • For reasons of hygiene, brushes may not be refunded or exchanged, unless they are defective.
  • Items purchased on sale or discount may not be returned.

How To Submit A Return 

  • Please advise us in writing via email of your return.
  • Glamit will forward a returns form for you to complete.
  • Return the form to us via fax or email with your proof of invoice.
  • Product warranty void if item is damaged by customer.

We offer a TWO YEAR warranty from date of purchase on heat styling tools which have the following terms and conditions


  • Tools cannot be repaired or the warranty will be void.
  • The tool needs to be returned in it’s original box.
  • With an original till slip/ proof of purchase.
  • The warranty is ONLY for manufacturing errors and NOT abuse or misuse of the tool.
  • Product warranties are VOID if the item is damaged by the customer.
  • Product that has been used and the customer has “changed their mind” or similar cannot be returned. 
  • The product must be in a sellable condition.

As a rule wet line product returns will not be accepted. Sometimes aerosol nozzles are defective. Please try clearing the blockage with a pin. In the case of Leave In Conditioners, we sugget washing the tube out. Products will be replaced at our discretion:

  • Empty or half empty cans will NOT be replaced.
  • Product MUST be returned with an original proof of purchase
  • Products older than 3 months will NOT be replaced

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR). Glam It Hot Hair & Beauty (Pty) Ltd reserves the right to change pricing at any time without prior notice.

Revolving online credit via Mobicred

  • Choose to purchase now and pay it off over 12 months with Mobicred

Credit Card via VCS

  • We accept MasterCard and Visa credit cards.
  • If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order.
  • All of your order details will be saved online under in the “Your Account” section available for use whenever you are ready!

i-Pay Instant EFT

We partnered with i-Pay instant EFT to offer you a fast, safe and secure way of paying for your purchases by EFT. i-Pay offers you the ability to make payments from the bank account linked to your internet banking profile directly to our bank account. i-Pay can process payments through South Africa's six major banks: ABSA, FNB, Nedbank, Standard Bank, Capitec and Investec.

Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions.

  • Select "i-Pay" as the payment method
  • On the i-Pay payment gateway, select your bank from the list presented
  • Login to the i-Pay portal using your internet banking creditionals
  • Select an account  to pay from (if you only have one account, it will be automatically selected for you and this step will be skipped
  • The automated process will navigate and populate the relevant fields on your behalf in the background
  • Your bank will send you a form of payment authentication either by means of SMS, USSD Push message or In-App (for users who utilise their Banking App)

Read more about i-Pay here

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online.Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions.

  • Select EFT as your payment method.
  • You will then have to load Glam It Hot Hair & Beauty (Pty) Ltd as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products. 

Banking Details:

  • Bank Name: First National Bank 
  • Account Name: Halo Heritage Brands (Pty) Ltd
  • Account Number: 62540583251                      
  • Branch Number: 202 709               
  • Account Type: Cheque

Contact our Support Team on:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Fax: 021 790 5269

Security Policy

  • Virtual Card Services (VCS) process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  • Virtual Card Services is committed to providing secure online services. All  encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  • The Merchant does not have access to credit details.
  • Virtual Card Services continually reviews and enhances its security in line with technological changes.


Glamit have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).


The Glamit Terms & Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

Glam It Hot Hair & Beauty (Pty) Ltd, reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.


I understand that all the designs and trademarks are registered to:

Glam It Hot Hair & Beauty (Pty) Ltd, and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Glam It Hot Hair & Beauty (Pty) Ltd for any civil action or any legal action deemed necessary against me.

Our Contact Details

  • Tel: +27 21 7901669 / +27 21 7901928
  • Fax: +27 21 7905269
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Physical Address: 1 Bateluer Park, 29 Bell Cresent Westlake Business Park Westlake 7945



Payment Options

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